The opening scene to The Call begins with a wide shot aerial shot showing a city landscape at dusk. The shot moves around the city effectively panning around the landscape. This makes the audience feel small and vulnerable as the city is shown to be massive and consuming. This shot changes into an establishing shot where the panning around is continued. This makes the audience feel insignificant as they feel small compared to the city. A cross cut is used to change the subject to close ups on people in a call centre. The shot shows people rushing around which makes the audience feel unsettled as they feel rushed also. A master shot is used towards the end of the opening scene where the entire room is framed. This shot again shows people being rushed around; this creates a rushed atmosphere within the audience which makes them unsettled. The camera then focuses on Halley Berry who is receiving calls. The mid-Range shot helps the audience to become familiar to the protagonist.

Long takes are used when the camera is focused on the city landscape, this is to enhance the scale of the city making the audience feel small. In contrast, short takes are used in the office to enhance the feeling of a rushed atmosphere which makes the audience feel rushed also. The credits appear in white font over the city landscape in the order of: director, actors, title, editor, production designs, and executive producers. The reason the credits are over the landscape is so that the audience doesn’t get distracted by the action inside the building.

The sound used mostly is diegetic sound of overlapping voices saying ‘what’s your emergency’ ,‘911’ and ‘stay calm’ this is used when the establishing shot is used which makes the audience feel tense as they become aware of a lot of reported emergency’s in the city they are looking at. Other noises such at police sirens are also used to remind the audience the voices are to do with the police department. These diegetic sound become louder throughout the opening until the noise stops completely and the protagonist says ‘911, what’s your emergency’. This gives the impression to the audience that this particular person is important as the noises stopped so that they could hear her voice only. However, non-diegetic score is used on a low key scale under this noise. It is a low pitched base sound which makes the audience feel tense as it builds suspense.

The setting shows a large city which makes the audience feel vulnerable as they feel small and insignificant. Similarly, this vulnerability is enhanced when the camera focuses into the call centre. This is because the audience feels rushed with the amount of emergencies happening. This also builds tension as the audience feels less safe. the costumes consist of everyday work uniform which highlight the idea that these charecters are representing people of society in natural life. This makes the audience feel closer to them and relate more as they are remided that these people are just like the viewers. The lighting within the opening is very natural but at times low key. This make the audience feel as if something bad is going to happen as the typical conventions of a thriller is that the antagonist shows in low key lighting thus creating tension.

I like the way the audience is made to feel paniced and confused over the rushed scene they are watching. This is a useful way of developing tension within the viewes. Similarly, i like the way the score and diegetic sound enhance this mood of being rushed throughout the opening.